Privacy Policy

Effective date: September 28, 2026

This Privacy Policy explains how Liberty Patches (“Liberty Patches,” “we,” “us” or “our”) collects, uses and protects information when you visit libertypatches.com (the “Site”), request a quote, send us artwork or place an order. By using the Site you agree to the practices described here.

1. Information We Collect

Information you give us. When you fill out a quote form, contact form or rush order request, or when you email us, we may collect:

Your name, email address and phone number
Order details such as quantity, size, patch type, backing, border and special instructions
Artwork, logos, sketches, photos and other files you upload
Shipping and billing addresses
Any other information you include in your messages to us

Payment information. We do not collect or store card numbers on the Site. Payments are made through a secure payment link processed by Stripe. Stripe handles your payment details under its own privacy policy.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect:

IP address, browser type, device type and operating system
Pages viewed, links clicked, time on page and the page that referred you
Approximate location derived from your IP address

This information is collected using cookies and similar technologies described in Section 5.

2. How We Use Your Information

We use the information we collect to:

Prepare quotes, digital proofs and revisions
Produce, inspect and ship your order
Process payments and send order confirmations and tracking updates by email or SMS
Respond to your questions and support requests
Keep records of approved proofs, artwork and stitch files for reorders
Understand how visitors use the Site so we can improve it
Send occasional updates or offers, only where you have agreed to receive them; you can unsubscribe at any time
Detect and prevent fraud, and comply with legal obligations

We do not sell your personal information. We do not share it with third parties for their own marketing.

We share information only with parties that help us run the business, and only as needed for them to do their job:

Production partners. The US production houses that make your order receive your artwork and order specifications.
Payment processor. Stripe processes your payment.
Shipping carriers. UPS and FedEx receive your name, shipping address and, where needed, phone number to deliver your order.
Service providers. These include website hosting, email, and analytics providers.
Legal and safety. We may disclose information if required by law, court order or government request, or to protect our rights, customers or the public.
Business transfers. If Liberty Patches is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction.

4. Your Artwork

Artwork you send remains yours. We use it only to quote, proof, produce and reorder your items. We do not sell it or reuse it for anyone else. We may show finished products in our gallery, on social media or in marketing. If you do not want your design shown, tell us at any time and we will not use it, or we will remove it.

5. Cookies and Analytics

The Site uses cookies and similar technologies, including Google Tag Manager, which may load analytics tools such as Google Analytics. These help us understand traffic and improve the Site.

You can block or delete cookies in your browser settings. Some parts of the Site may not work properly if you do. To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We keep quote requests, order records, proofs and artwork files for as long as needed to fulfill orders, support reorders, and meet tax, accounting and legal requirements. You can ask us to delete your information at any time. We will do so unless we are required to keep it.

7. Data Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

You may ask us to:

Tell you what personal information we hold about you
Correct inaccurate information
Delete your information
Stop sending you marketing emails

Email info@libertypatches.com with your request. We may need to verify your identity before acting on it. We will not treat you differently for exercising your rights.

9. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, may give you additional rights:

Right to know the categories and specific pieces of personal information we collect, use and disclose
Right to delete personal information we have collected from you, subject to legal exceptions
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of personal information. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
Right to non-discrimination for exercising these rights

The categories of personal information we collect are those listed in Section 1:

identifiers (name, email, phone, IP address)
commercial information (order details)
internet activity (site usage)
approximate location

To make a request, email info@libertypatches.com. You may use an authorized agent, but we may ask for proof of authorization.

Under California’s “Shine the Light” law, you may ask whether we disclosed personal information to third parties for their direct marketing. We do not.

10. Visitors Outside the United States

Liberty Patches operates in the United States. If you access the Site from outside the US, your information will be transferred to, stored and processed in the United States. US data protection laws may differ from those in your country.

11. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

12. Third-Party Links

The Site may link to third-party websites and social media platforms. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

14. Contact Us

Liberty Patches
641 Lexington Ave, New York, NY 10022, United States
Email: info@libertypatches.com
Phone: (212) 512-2856